Refund Policy
Learn about our refund terms and conditions to ensure a transparent and satisfactory experience with our services.
Introduction
This Refund Policy outlines the terms and conditions for refund eligibility, providing a transparent and satisfactory experience with CloudIP's services.
Refund Eligibility
- Monthly subscriptions are eligible for a refund within 14 days of the initial purchase if you are unsatisfied with the service.
- Annual subscriptions are eligible for a pro-rata refund if canceled within 60 days of the initial purchase.
- Refunds will not be provided for partially used months or if the account is terminated due to a violation of our policies.
Refund Process
To initiate a refund request, please contact our support team at [email protected] with your account details and the reason for the refund.
Refunds will be processed to the original payment method within 7-10 business days after approval.
