Frequently Asked Questions
What do you want to learn about CloudIP?
General Information
CloudIP is an enterprise-grade digital cloud storage solution that offers secure, scalable, and cost-effective storage for businesses and individuals. It allows you to store, back up, and manage your data with customizable options like data location, duplication levels, firewall settings, and VPN access.
CloudIP is ideal for businesses of all sizes, from small startups to large enterprises, looking for a secure and customizable cloud storage solution. It's also suitable for individuals who need reliable and scalable storage.
Unlike traditional cloud storage services, CloudIP offers customizable features like data location choice, duplication levels, data immutability, and integrated firewall/VPN security, making it a truly enterprise-grade solution at a fraction of the cost.
CloudIP is designed to be scalable and adaptable, making it suitable for both small businesses and large enterprises. You can start with a small storage plan and expand as your needs grow.
CloudIP offers features like data immutability, customizable data locations, Layer 3 routing, firewall security rules, VPN access, and NAS policies, ensuring it meets the needs of enterprise-level data storage and security.
You can sign up by visiting our website. Our team will guide you through the onboarding process to ensure a smooth experience.
While CloudIP offers advanced features, it's designed to be user-friendly. Our intuitive interface makes it easy to manage your data, even if you’re not technically savvy.
Yes, we do offer a 14-day free trial to help you explore CloudIP's features before committing to a plan. However, the storage size is limited until you commit to a storage capacity.
Absolutely! While CloudIP is tailored for businesses, individuals looking for secure and scalable storage can also benefit from our service.
Pricing & Plans
Our pricing is straightforward at $24.95 per provisioned terabyte per month, with all features included, such as data duplication, VPN access, firewall policies, and more.
No, there are no hidden fees. The monthly cost covers all features, and we are transparent about any additional charges if you choose to expand your storage.
No, you can use CloudIP on a month-to-month basis without any long-term commitments.
Yes, you can easily upgrade or downgrade your plan as your storage needs change.
Yes, we offer discounts for multi-year subscriptions. Contact our sales team for more details on our discounted pricing.
Absolutely. We offer tailored pricing plans for businesses with significant storage requirements. Reach out to our sales team for a custom quote.
No, data transfers, uploads, and downloads are included in your subscription without any extra charges.
If you exceed your storage limit, you’ll be notified and given the option to upgrade your plan to accommodate additional data.
Data Security & Privacy
Your data is highly secure with CloudIP. We implement encryption, firewall protection, VPN access, and data immutability to safeguard your information.
CloudIP uses AES-256 encryption for data at rest and TLS/SSL encryption for data in transit, ensuring top-level protection.
Yes, data immutability is a core feature of CloudIP, ensuring that once data is backed up, it cannot be altered or deleted, providing protection against ransomware and unauthorized changes.
Yes, all data transfers to and from CloudIP are encrypted using TLS/SSL, ensuring secure communication over VPN access.
Yes, CloudIP supports multi-factor authentication (MFA) to provide an additional layer of security.
We implement strict access controls, encryption, and data privacy policies to ensure your data is protected and accessible only to authorized users.
Yes, CloudIP allows you to customize firewall and VPN settings to tailor the security environment to your needs.
If you cancel your subscription, you will have 30 days to download your data before it is deleted from our servers.
Yes, CloudIP is designed to comply with data protection regulations, including GDPR, SOC2, and HIPAA, ensuring your data is handled securely and in compliance with legal requirements.
Technical Information & Infrastructure
Compatibility & Integration
The CloudIP desktop application is compatible with Windows, macOS, and Linux, ensuring broad usability across different platforms.
Yes, CloudIP provides a Command Line Interface (CLI) for advanced users, allowing you to perform data operations, manage backups, and configure settings directly from the terminal. However, as of today, only CloudIP staff members are allowed to use this feature.
Not yet, but CloudIP plans to provide RESTful API access, allowing developers to integrate CloudIP's functionalities into their applications and automate storage management tasks.
Yes, CloudIP supports object storage, and you can interact with it using S3-compatible APIs, making it easy to integrate with applications that rely on S3-based storage.
Yes, CloudIP can integrate with Active Directory (AD) and LDAP, allowing seamless user authentication and permission management.
CloudIP is compatible with popular virtualization platforms such as VMware, KVM, Hyper-V, and Proxmox, allowing you to integrate cloud storage with virtualized environments.
Yes, CloudIP can be connected to other cloud providers, such as AWS, Google Cloud, and Azure, allowing seamless data transfers and hybrid cloud setups.
Yes, CloudIP supports Kubernetes integration, enabling you to use it as persistent storage for your containerized applications.
Data Management & Storage
CloudIP employs block-level deduplication, which ensures that only unique data blocks are stored. This reduces storage space usage and speeds up data transfer processes.
Yes, CloudIP offers automated backup scheduling. You can set up regular backups at specified intervals, ensuring your data is always up to date.
CloudIP uses a combination of SSD caching and high-capacity HDDs in a RAID configuration to deliver optimal performance and redundancy.
CloudIP maintains a version history of your files, allowing you to access and restore previous versions. You can customize retention policies based on your organization’s needs.
Yes, CloudIP allows you to configure multi-region replication, enabling you to store data copies in different geographic locations for added redundancy and compliance.
Yes, CloudIP offers file-level encryption, providing an additional layer of security by encrypting individual files before they are stored.
CloudIP can handle very large individual files in size, making it suitable for large datasets, videos, and other heavy data files.
CloudIP uses caching methodology, multi-threaded transfers, and advanced compression techniques to optimize performance for data-intensive applications such as video editing, large backups, and big data analytics.
Yes, CloudIP offers deduplication at the block level, which reduces storage consumption and speeds up backup and restore processes.
Network & Infrastructure
CloudIP supports standard NAS protocols, including NFS, SMB/CIFS, and FTP, allowing seamless integration with various storage systems.
CloudIP uses checksums to verify data integrity during transfers. This ensures that any data transmitted remains accurate and uncorrupted.
Yes, CloudIP's network infrastructure includes multiple redundant connections, ensuring uninterrupted access even in the event of network failures.
CloudIP employs advanced load-balancing techniques using software-defined networking (SDN) to distribute traffic efficiently across multiple servers, ensuring optimal performance.
CloudIP uses asynchronous replication to maintain data copies across multiple data centers, ensuring data availability and disaster recovery capabilities.
CloudIP minimizes network latency by using geographically distributed data centers and employing intelligent routing algorithms to ensure data is transferred efficiently.
Yes, CloudIP offers a comprehensive dashboard where you can monitor network traffic, storage usage, data transfer speeds, and system health metrics in real-time.
